Shipping policy

SHIPPING POLICY

Order processing

Orders are processed within [1–3] business days, Monday to Friday, excluding public holidays. Orders placed after [5pm CST] or on weekends begin processing the next business day.

You'll receive a confirmation email at purchase and a second email with tracking details once your order ships.

Delivery times

Estimated delivery times after processing:

These are estimates, not guarantees. Delivery can be affected by carrier delays, customs processing, weather, and peak seasons.

Shipping costs

Shipping costs are calculated at checkout based on your destination. [Free standard shipping on all orders over $X.]

Tracking

A tracking number is emailed once your order ships. Tracking information can take [3–5] business days to begin updating after dispatch. If your tracking hasn't updated after [7] business days, email us at [support@limbusfit.com].

Customs, duties, and taxes

International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These are not included in your purchase price and are the responsibility of the customer. We have no control over these charges and cannot predict their amount.

Lost, delayed, or undelivered packages

If your order hasn't arrived within [30] days of shipping, contact us and we'll investigate with the carrier. We'll issue a replacement or refund for packages confirmed lost in transit.

We can't take responsibility for packages marked delivered by the carrier but reported missing, or for orders that fail to deliver because of an incorrect or incomplete address. Please double-check your shipping address at checkout.

Address changes

Contact us within [12] hours of ordering if you need to change your address. Once an order has entered fulfilment, we can't modify it.